FAQs
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Product FAQ

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How to choose the faucet that best suits the project?

It is recommended to base it on budget, scene application, design style and functional requirements. TheNaiads team provides professional advice to meet your needs.

Does it support fast delivery?

Yes, regular orders are delivered in 2-4 weeks, and custom orders take 6-8 weeks.

How is the quality of TheNaiads products guaranteed?

Our faucets are ISO and CE-certified, and we strictly implement the quality management system to ensure high standards.

What is the faucets minimum order quantity for bulk purchases?

The recommended minimum order quantity is 100 pieces, and we welcome you to discuss a more suitable purchase plan for flexible allocation.

Will the product surface rust? How should it be maintained?

Our product has a very beautiful electroplated surface. The thickness of the electroplating is relatively thick, which can ensure that there will be no rust for many years under normal use. Generally speaking, under normal use and maintenance, the surface of the faucet is not easy to rust. However, if it is in contact with corrosive substances such as strong acids and strong alkalis for a long time, or is in a humid, high-temperature and poorly ventilated environment, the risk of rusting may increase.First of all, after daily use, the surface of the faucet should be wiped with a clean soft cloth in time to remove water stains and dirt. Avoid letting water stay on the surface for a long time to prevent the accumulation of scale and stains. Secondly, do not use corrosive cleaners to clean the faucet to avoid damaging the surface coating. You can choose a mild neutral cleaner for cleaning. Furthermore, avoid collisions or scratches between the faucet and hard objects to prevent damage to the surface. If there are slight scratches on the surface of the faucet, a special metal polishing agent can be used for treatment. Finally, keep the environment where faucets are used, such as kitchens and bathrooms, well ventilated to reduce the impact of humidity on the faucet.

How to judge the health of drinking water?

How can we judge whether domestic drinking water is healthy? Here are several aspects to consider: **I. Observe the appearance of water quality** 1. Clarity: Healthy domestic drinking water should be clear and transparent, without suspended matter, sediment, or turbidity. If the water appears cloudy, discolored, or has visible impurities, it may indicate problems with the water quality. 2. Odor: Normal domestic drinking water should have no peculiar smell. If the water has a pungent odor, such as chlorine smell, stench, or other abnormal odors, it may be polluted or contain excessive chemicals. **II. Test water quality indicators** 1. pH value: The pH value of domestic drinking water should be between 6.5 and 8.5, slightly acidic to slightly alkaline. You can use pH test strips or professional water quality testing instruments for detection. 2. Hardness: The hardness of water is mainly determined by the content of calcium and magnesium ions in the water. Moderately hard water is more beneficial to human health. Generally speaking, a hardness between 120 and 180 mg/L is more appropriate. You can test it through water quality testing institutions or by using hardness test kits. 3. Residual chlorine content: In order to disinfect and sterilize, tap water usually contains a certain amount of residual chlorine. The residual chlorine content should be between 0.05 and 4 mg/L. Excessive residual chlorine content may have adverse effects on human health, such as causing skin allergies and respiratory irritation. You can use residual chlorine test strips or professional water quality testing instruments for detection. 4. Heavy metal content: Heavy metals in water such as lead, mercury, and cadmium are extremely harmful to human health. The heavy metal content in domestic drinking water should comply with national drinking water standards. Generally speaking, the lead content should not exceed 0.01 mg/L, the mercury content should not exceed 0.001 mg/L, and the cadmium content should not exceed 0.005 mg/L. You can test it through water quality testing institutions. **III. Understand the water source and water treatment process** 1. Water source: The water sources for domestic drinking water mainly include surface water (such as rivers, lakes, reservoirs, etc.) and groundwater. Generally speaking, the water quality of groundwater is relatively good because it has been naturally filtered through the stratum. However, if groundwater is polluted, it will also pose a threat to human health. Understanding the water source situation can help you judge the quality of domestic drinking water. 2. Water treatment process: Tap water usually undergoes treatment processes such as sedimentation, filtration, and disinfection to remove impurities and harmful substances in the water. Understanding the water treatment process can give you a deeper understanding of the safety of domestic drinking water. If possible, you can check the water quality inspection report of the waterworks to understand the water quality after treatment. **IV. Pay attention to physical reactions** 1. Feeling after drinking: Healthy domestic drinking water should have a refreshing taste and no peculiar smell or discomfort. If symptoms such as dry mouth, bitter taste, nausea, and vomiting occur after drinking, it may indicate problems with the water quality. 2. Skin reaction: If skin allergies such as itching and redness occur after taking a bath or washing the face with domestic drinking water, it may be that the water contains excessive chemicals or harmful substances. In conclusion, judging whether domestic drinking water is healthy requires comprehensive consideration of multiple aspects such as water quality appearance, water quality indicators, water source and water treatment process, and physical reactions. If you have doubts about the quality of domestic drinking water, you can entrust professional water quality testing institutions to conduct tests to ensure the safety and health of drinking water.

What Is This Faucet Made Of? Is It Corrosion-Resistant?

Here are the methods to judge the material of a faucet and whether it is corrosion-resistant: **I. Judging the material of the faucet** 1. Appearance observation:    - Stainless steel faucet: Usually has a metallic luster, a smooth surface, and a relatively single color, generally silver or the original color of stainless steel.    - Copper faucet: The color is mostly brass, with a heavy texture and may have some fine carvings or decorations.    - Zinc alloy faucet: The appearance may be more diverse and the colors are also more abundant, but the texture is relatively light. 2. Weight perception:    - Stainless steel faucets are relatively heavy and have a certain sense of weight in the hand.    - Copper faucets are also relatively heavy due to the high density of copper.    - Zinc alloy faucets are lighter and significantly lighter than stainless steel and copper faucets. 3. Magnet test:    - Stainless steel faucets are generally non-magnetic or weakly magnetic. If a magnet is brought close to the faucet and there is little or no attraction, it may be made of stainless steel.    - Copper and zinc alloy generally have a certain magnetic reaction, but it is not as obvious as that of strong magnetic materials such as iron. **II. Judging whether it is corrosion-resistant** 1. Understanding material characteristics:    - Stainless steel: It has good corrosion resistance. Especially 304 or 316 stainless steel can resist the erosion of various chemicals and is not easy to rust in a humid environment.    - Copper: It has certain corrosion resistance by itself. However, if the water contains high acidic substances or other corrosive components, corrosion may occur. Nevertheless, some high-quality copper faucets will be specially treated, such as chrome plating, to enhance their corrosion resistance.    - Zinc alloy: The corrosion resistance is relatively poor and it is easy to oxidize and corrode in a humid environment. 2. Checking product labels and instructions:    - Regular faucet products usually label the material and relevant performance parameters. If the corrosion resistance level is marked or it has undergone special corrosion-resistant treatment, it can be used as a basis for judgment.    - You can check the product manual or consult the salesperson to understand the corrosion resistance performance and applicable environment of the faucet. 3. Observation in actual use:    - If the faucet has been installed and used, you can observe its performance in actual use. If there is no rust, discoloration, corrosion, etc. after long-term use, it indicates good corrosion resistance.    - Pay attention to the parts of the faucet in contact with water, such as the water outlet and valve core. These places are more prone to corrosion. If these parts remain in good condition, it indicates that the faucet has strong corrosion resistance. In conclusion, through methods such as appearance observation, weight perception, and magnet testing, the material of the faucet can be preliminarily judged. Understanding material characteristics, checking product labels and instructions, and observing in actual use can help judge whether the faucet is corrosion-resistant. When purchasing a faucet, it is recommended to choose regular brands and reliable quality products to ensure that their materials and performance meet the requirements.